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Submitting a CRM Ticket

If you have any bugs to report, enhancement requests, or other needs, please submit them via the CRM Request Flow that can be found on the top-right of the home page of any Salesforce application, as shown below.

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This applies not only to Salesforce-related issues but to any of the systems listed below, which we also manage:

  • Salesforce (includes CPQ and Billing)
  • Elements.cloud
  • Chili Piper
  • Outreach
  • Avalara
  • Gong
  • Marketo integration
  • DocuSign
  • OwnBackup
  • Totango integration
  • ZoomInfo
  • Apollo.io

If you are ever in doubt about who to reach out to regarding a particular system, submit a ticket to IT by emailing ithelp@revverdocs.com, and they will route it to the right place.