Submitting a CRM Ticket
If you have any bugs to report, enhancement requests, or other needs, please submit them via the CRM Request Flow that can be found on the top-right of the home page of any Salesforce application, as shown below.
This applies not only to Salesforce-related issues but to any of the systems listed below, which we also manage:
- Salesforce (includes CPQ and Billing)
- Elements.cloud
- Chili Piper
- Outreach
- Avalara
- Gong
- Marketo integration
- DocuSign
- OwnBackup
- Totango integration
- ZoomInfo
- Apollo.io
If you are ever in doubt about who to reach out to regarding a particular system, submit a ticket to IT by emailing ithelp@revverdocs.com,com, and they will route it to the right place.