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eFC Enterprise Architecture

Introduction

eFileCabinet has 3 Legacy platforms and 1 flagship platform that all legacy platforms are migrating to.

Reference: Utopia Architecture.pptx

Flagship

  • Rubex (Codename Utopia)

Legacy Platforms

  • eFileCabinet Desktop (Codename efc)
    • Customers Self-host
  • eFileCabinet Online (Codename Tandoori)
    • Sass only
      *No longer sold
  • SecureDrawer (Codename SD)
    • Sass only
      *No longer sold separately

Supporting Systems

The following are systems utilized to support selling, supporting, and provisioning these platforms.

  • Salesforce
    • CRM for Sales and Support
    • Used for sales and support of all platforms
  • Zuora
    • Used for billing customers
    • Tightly integrated with Salesforce
  • Hub (efc-maintained and operated)
    • Used for provisioning accounts in all 4 platforms
    • Used for serving Eulas to customers
    • Used for controlling partner branding/labeling
  • Marketplace
    • Used for direct customer purchases
    • Primarily used at Trade shows.
    • Designed to provide a self-provisioning portal for customers.

Legacy Supporting Systems

The following are system previously used for selling, supporting, and provisioning

  • Bontbok
    • Utilized for controlling user access within the Hub, BontBok, and BontBok360 systems.
    • Utilized to serve eFileCabinet Desktop with updates.
  • Bontbok 360
    • Serviced self-provisioning pages for customers
    • Handled billing for eFileCabinet Online customers
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