Operations Team

Below are a list of individuals on the operations team and the areas/subjects they can help you with.

Name	Can Help You With
Eric Seljaas Chief Customer Officer Executive Operations
Jeff Moss VP, Customer Success Customer Success
Jim Harvey Director of Onboarding Professional Services
Zack Johnson Implementation Specialist Professional Services
Eric Barker Growth Customer Account Executive Customer Account Executives	amendments to add features to user accounts, questions on accounts in hub / what features they have, questions on legacy software/features compared to current questions on legacy accounts and moving them to our latest platforms, migration process questions renewal process, upsell strategies and cross-sell strategies.
Jordan Alfieri Manager of Customer Success Customer Success
Kevin Searcy Professional Services	Rubex questions from basic to advanced (please visit the #q_a_with_kevin Slack channel) PS Services please visit/communicate in our #ps_questions Slack channel)) Workflow configuration Zonal OCR implementation Reports Form Fill design(s) Data migrations to Rubex/Revver Data export from Rubex/Revver Assisting customers gain access to Rubex/Revver API (refer customers to email: integrations@efilecabinet.com) Answering API-related questions or liaising with our Integration team to answer customer’s API questions
Jeff Alfieri Technical Customer Success Manager Customer Success
Mark Shepherdson Technical Customer Success Manager Customer Success