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Troubleshooting Steps For Technician: Answer the following questions: How many items are waiting in the queue (if you are able to get an estimate)? What is the file size (or average file size) of the files in the queue?a. Files that are too large may time...

Troubleshooting Steps For Technician: Answer the following questions: Are you able to replicate?a. If not, proceed to the following questions.b. If yes, are you able to replicate across multiple accounts/multiple users/multiple WFs using that particular st...

Troubleshooting Steps For Technician: Answer the following questions: Are you able to replicate?a. Are you able to replicate in email delivery on both internal and external accounts? Is there any difference in success? Which types of emails are affected a...

Troubleshooting Steps For Technician: Answer the following questions: Are you able to replicate?a. If it appears to be an Email Issue, please see the Email Issue playbook for more information. Are they still experiencing the issue in an incognito window? ...

A note about email aliases and email addresses When you are assigned an email address, that will become your username for almost all services you use here. In some instances (for example a name change), rather than assigning a completely new account, an alias...

  Intent The Atlantis project encapsulates the next-gen architecture and UI/UX redesign for the Rubex application.  The goal of this project is to improve the user experience, feature adoption, performance, maintainability, scalability, and extensibility of ...

Company Events Calendar: Company Events, Meetings, Birthdays, and Holidays https://calendar.google.com/calendar/embed?src=c_7frq9nk1sasrnq58sroj9cpah0%40group.calendar.google.com&ctz=America%2FChicago 

Need a New Hire Form: Please complete this form when you have a brand new position open in your department.  https://docs.google.com/forms/d/e/1FAIpQLSd8lHP92cgu1If4FjaGAqhrB5drVCQtau2Dd6g10EhP7ReLTw/viewform New Hire Onboarding FormPlease complete this fo...

We don't currently support running ElasticSearch locally w/ the Atlantis Search Solution. This article pertains to running ElasticSearch locally with our legacy search solution. We have kept the article around because we may support running elastic search loca...

Fun Facts About You: This form is for new and current employees to complete so that we can all learn about each other!  https://forms.gle/uTPU2bBdwFPmANFg7 2023 Revver Performance Review Form: This form is used to complete all bi-annual performance reviews...

Map / Floorplan of Lehi Office: https://v953w.app.goo.gl/dz3u   Org Chart: https://v953w.app.goo.gl/CMeh  Company Phone List: https://v953w.app.goo.gl/o9ps  Software & Systems: https://v953w.app.goo.gl/wN1J  How To Guides: https://v953w.app.goo.gl/...

SplashTrack: https://account.splashtrack.com/  Update your information, including phone number, home address, mailing address, emergency contact, email address (which is also your username to log into SplashTrack), etc. Schedule PTO and the floating holida...

United Healthcare: https://member.uhc.com/myuhc  Medical Insurance Prescription Drug Coverage There is also an app you can download in the Google Play Store or Apple App Store You will find virtual copies of your insurance card on their website and app ...

New Hire Orientation Team Feedback Form: Please complete this form after your new employee has completed their new hire orientation. https://docs.google.com/forms/d/e/1FAIpQLScwFdlWm9o62ur5ypnq_Ca9-dj60cEMsWCrshzZWB5sRiCPHQ/viewform   

Contractor Onboarding Form: Complete this form if you are going to have a contractor work in your department.  https://docs.google.com/forms/d/e/1FAIpQLSeKfOglaRx9L2oJNts1LwRh-5S8zwGTGCOeiCAKtzJprMuhyg/viewform  Contractor Offboarding Form: Complete this f...

Zoom user types Everyone here at eFileCabinet has a Zoom account with a "Basic" or "Licensed" account type. You can find your user type on your Profile page. Basic User Basic: A Basic user is a user without a paid license. Basic users can be on Basic (f...

Here is the basic IT roadmap starting from 2021.

Macbooks are logged into with your email address and Microsoft password. After the first initial login, the computer setup will be done automatically but may take several minutes. IMPORTANT: You must connect to the Internet BEFORE creating user account. If yo...

The eFC Community contains company information, including the Org Chart, Phone List, eFC Community Department Directories, Office Map / Floorplan, Benefits (Guides and Info), Company Handbook, How To Guides, etc. To access the Revver Community in Rubex, pleas...

Below, you will find the link to our email signature template for your company email. Please contact People & Places with any questions!  Email Signature Template:   https://docs.google.com/document/d/1rU94VuzNF_eRHfsShICmJcThDCqfKzHv7qwLXA5py5s/edit?usp=sha...