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60 total results found

Automated diagram types you can create here in BookStack

Software Bookstack Training

You can easily do diagrams in BookStack by clicking the "..." next to the graphic icon and selecting "Insert / Edit Drawing".

Revver Floorplan / Map 10.1.2024

General Info

Revver Internal Documentation

General Info

Some things you should know By default all accounts are created with view permissions. Viewers can make comments on all pages but cannot edit the content of the page. If you need edit access please submit a ticket to ithelp.efilecabinet.com (or email ithelp...

Gmail - Grant access to your account (Delegate and collaborate on email)

Software Google

Gmail gives you the option to allow other people to manage your email account and send and receive emails as you. Another name for this is a Shared Inbox. Setting up Email Delegation (this will allow someone else to send and receive emails as you) In your ...

Hardware policy for new and current employees

General Info IT Policies

eFileCabinet's IT department has collaborated with our executive team to determine the standard equipment needed for each employee's role. Below is a list of standard equipment we issue, note there are variations to the below based on role and business need. A...

What to do if you get a phishing email or smishing text

Security Training and Best Practices

What is a phishing email? Phishing is a type of social engineering where an attacker sends a fraudulent (e.g., spoofed, fake, or otherwise deceptive) message designed to trick a person into revealing sensitive information to the attacker or to deploy maliciou...

Upgrading from Windows 10 to Windows 11

Software Windows OS

We are currently (2022 Q4) in the testing phase of Windows 11. While our company is currently using Windows 10 as our official operating system, employees now have the option to upgrade to Windows 11.  Here are some things to keep in mind before upgrading to ...

Accessing Email from a former employee

General Info Exiting Employees

Important Note: Generally, when an employee leaves the company, their Google account is deleted and all of their email is removed with that. We have a 20 day window to restore the account. If you know you will need to access email from a former employee, you ...

Email Security here at eFileCabinet (Proofpoint vs Barracuda)

Security Training and Best Practices

In order ensure optimal security practices here at eFileCabinet, we use third party software to help protect employees from receiving phishing email, spam, and malware in their email. For the year 2022, we have been using Proofpoint.  We are currently evalua...

Surplus Sale

Hardware Computers

General information The standard life of a computer here at Revver is 3-4 years. Once a computer surpasses that age it is kept on as a team or testing computer or it is sold to employees as surplus.  Computers sold to employees are sold at a price generally ...

How to join the Azure AD domain and delete the local user

Hardware Computers

Join Azure Active Directory In the Window search bar type in "school" then click on the option to "Access work or school" Press the "Connect" link then click on the "Join this device to Azure Active Directory" link Enter your Microsoft use...

How to setup a new Windows computer ("Autopilot Reset")

Hardware Computers

All Windows computers just need to be logged into with your email address and Microsoft password. Most computer setup will be done automatically. Important note: You must be connected to the Internet for the computer to allow you to login to your account. In...

Our Current Phone System / Dial Plan

Hardware Phone System

Main Dial Plan Phone Hours Working Hours:Support: Monday - ??Sales: Monday - ?? Listed Hours:Support: Monday - Friday 7:00am - 6:00pmSales: Monday - Friday 7:00am - 6:00pm Phone path during non-working but listed working hours: ?? Questions: What d...

How to create a diagram or flowchart here in BookStack

Software Bookstack Training

BookStack has diagrams.net built into it. You can easily create, save and share diagrams all within BookStack Make sure you have edit permission in BookStack. If you do not, you can request permissions by going to ithelp.efilecabinet.com and submitting a ti...

Rebrand Roadmap - eFileCabinet to Revver

Rebrand

Please list the following: Software or service to transition Contractual period Partial transition steps Full transition steps Tests Needed Tests Completed Large Hurdles Mobile phones Outlook email and Calendar will not work the same Goog...

AV Setup for Company Meetings

Hardware AV (Audio / Video)

Items Needed Item / Location Black IT cart with power outlets / Server closet White table / Town Hall area Meeting Audio Computer / Drawer in IT area Items for this: charger, HDMI cable, USB-C hub, dummy 3.5mm jack, headphones, clicker Jabra Pa...

How to configure Gmail to use your Revver email alias

Software Google

Please do NOT use your alias before the official launch day Everyone has already been setup with a @revverdocs.com email alias. Before you can use this you will need to configure Gmail to use this.  Click on the settings (gear icon) in the upper right corn...

Onboarding / Offboarding process for Contractors 1099

Onboarding / Offboarding

Contractor Onboarding Process Contractors must be approved by HR and Finance Determine role, rate, start date, and contract duration. HR will send new hire and contractor paperwork to the contractor. HR or the Contractor needs to fill out the New H...

Revver IT Tips and Tricks

General Info Tips and Tricks

Muting and Sending Mass emails in Gmail. Mute Email Threads Have you ever received an informative email that is not really meant to be replied to but people reply anyhow AND they "reply all" so everyone gets their response?If you don't want to be a part of...

ChatBot (Integration for LiveChat)

Software Online Services

ChatBot is an integration for LiveChat that allows automating of LiveChat chats.  Making Changes To make changes to ChatBot you will need to become an admin. To become an admin please submit a ticket to ithelp.efilecabinet.com and request admin access for Ch...