Recently Updated Pages
TSM Cases - Technical Support/Consultations
Use the TSM Cases Dashboard to monitor and update cases A situation requires assistance from...
How to configure Gmail to use your Revver email alias
Please do NOT use your alias before the official launch day Everyone has already been setup with...
Tracking Business Reviews
Why As a team, we have a goal of three business reviews each week. In order to track the number ...
NYL Postman API Testing Setup & Tests
AgentTermination Request Test * These tests require an authorization token. Please refer to th...
Onboarding Process Flow Map
Gmail - Grant access to your account (Delegate and collaborate on email)
Gmail gives you the option to allow other people to manage your email account and send and receiv...
How To Create an Account Record
If you try to manually create an Account, you will receive an error stating that Accounts cannot ...
Shared Dev Mac for Remote Access
There is a Mac Mini setup in the IT area that can be accessed remotely. If you are not in the o...
ChatBot (Integration for LiveChat)
ChatBot is an integration for LiveChat that allows automating of LiveChat chats. Making Changes...
New Logo Assignments
Strategic Team (link to official territory map) Northeast: Jordan Alfieri Southeast: Jordan A...
Revver Internal Documentation
Some things you should know By default all accounts are created with view permissions. Viewers...
Email Signature Template
Below, you will find the link to our email signature template for your company email. Please cont...
Forms
Fun Facts About You: This form is for new and current employees to complete so that we can all le...
Hardware policy for new and current employees
eFileCabinet's IT department has collaborated with our executive team to determine the standard e...
Welcome!
Welcome to our internal documentation platform. We use the service BookStack. You probably found ...
Hardware Policy for exiting employees
Current policy is that when an employee leaves they are required to return all Company property. ...
Accessing Email from a former employee
Important Note: Generally, when an employee leaves the company, their Google account is deleted ...
How to setup and use an email alias
A note about email aliases and email addresses When you are assigned an email address, that will...
Our Current Phone System / Dial Plan
Main Dial Plan Phone Hours Working Hours:Support: Monday - ??Sales: Monday - ?? Listed Hou...
AV Setup for Company Meetings
Items Needed Item / Location Black IT cart with power outlets / Server closet White table ...