General Info

Who to contact for all the things!

This is information for how to access certain services or software

6sense (ABM Platform)

mderossi@revverdocs.com is the admin for this. 

Adobe

If you need access to an Adobe product you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

Apollo

Please send a message in the #salesforce_support Slack channel for access or help with this.

AppInsights

If you need access to AppInsights, please submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

Avalara

Please send a message in the #salesforce_support Slack channel for access or help with this.

Azure AD / Microsoft

We use Azure AD for our main directory. Every employee should have an account in Azure AD. These Microsoft credentials can be used to login to many services here at eFileCabinet.

If you need a password reset or anything changed with your account, please email ithelp@efilecabinet.com or submit a ticket at ithelp.efilecabinet.com

Azure DevOps

If you access to Azure DevOps, please email ithelp@efilecabinet.com or submit a ticket at ithelp.efilecabinet.com
Your ticket will be routed to our CloudOps team. In your ticket please specify what you need access to any why.

Billing / Credit Cards

For company credit cards and sending in expense reimbursement requests please email expenses@efilecabinet.com
Invoices or bills can go to accountspayable@efilecabinet.com

BookStack (internal.efilecabinet.com)

If you need to make changes to or need help with this site (BookStack) you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

ChatBot

To make changes to ChatBot you will need to become an admin. To become an admin please submit a ticket to ithelp.efilecabinet.com and request admin access for ChatBot.

chatbotintegration@efilecabinet.com is the ChatBot owner and is managed by IT

Chili Piper

Please send a message in the #salesforce_support Slack channel for access or help with this.

Computer software or hardware

IT sets up the computer with basic software and controls the software available in "Company Portal."
For help with your computer or software you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

Docusign

If you have a question about Docusign, please go to the Slack channel #salesforce_support. When you create a ticket select the "DS" option.

Facebook

Please contact someone on the marketing team if you have questions about Facebook.

Gong

Send a message in the #salesforce_support Slack channel to let the team know you need access to Gong.

Google Analytics

97th Floor currently helps us manage this. You can reach out to mderossi@revverdocs.com if you have questions related to Google Analytics.

Google / Gmail

If you need to make changes to or need help with Google or Gmail you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

Lastpass

If you need to make changes to or need help with Lastpass you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

LinkedIn

Please contact someone on the marketing team if you have questions about LinkedIn.

Marketo

Please contact Whitney.

For help with the Marketo integration please send a message in the #salesforce_support Slack channel.

Office 365 Desktop

Everyone here at eFileCabinet has access to Office 365 online. To access it, please sign on to https://www.office.com/

Once you are logged into office.com you can create new Word, Excel, or PowerPoint documents. Here are detailed instructions for doing this.

Once you have created your document, you can store it in Rubex and edit it using the Microsoft Office Addin for Rubex.

Requesting Microsoft Office Desktop Apps

If your position requires you to have Office Desktop Apps, you can request a license from IT by following this procedure:

Outreach

Please send a message in the #salesforce_support Slack channel for access or help with this.

OwnBackup

Please send a message in the #salesforce_support Slack channel for access or help with this.

Phone System / Jive

If you need to make changes to or need help with the phone system you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

Rubex

If you need to make changes to or need help with your personal Rubex account you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

If you need to make changes to or need help with corporate Rubex account, please contact People & Places by emailing humanresources@efilecabinet.com

Salesforce

Please note that Salesforce is logged in using your Azure AD (Microsoft) credentials. If you need help with that password you can contact IT to give you a temp password by submitting a ticket at ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com.

For other issues with Salesforce including CPQ and billing, send a message to the #salesforce_support Slack channel to receive support.

Security

If you have a question in regards to security please email security@efilecabinet.com. If you are reporting a phishing email or smishing text, please include a screenshot.

Slack

IT admins Slack. If you need to make changes with Slack or need help with Slack you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com 

If you would like to install a Slack app, please submit a ticket and state the reason for needing the Slack app.

Smartsheet

If you need access or information for Smartsheet, please contact Kelsee Beck (kbeck@revverdocs.com).

TalentLMS (training.efilecabinet.com)

Our internal training is done using TalentLMS.

If you need to make changes to or need help with TalentLMS you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

Totango

Please contact Mike Edlefsen.

For help with the Marketo integration please send a message in the #salesforce_support Slack channel.

Visual Studio

If you need access to Visual Studio or need to edit your account in some way, please send an email to ithelp@revverdocs.com 

(Note for IT: Management is found at https://manage.visualstudio.com/)

Wordpress

mgarn@revverdocs.com and brice@revverdocs.com are the admins for Wordpress.  

Zoom

If you need to make changes to or need help with the Zoom you can submit a ticket by going to ithelp.efilecabinet.com or emailing ithelp@efilecabinet.com

ZoomInfo

Please send a message in the #salesforce_support Slack channel for access or help with this.

Wi-Fi Information (Revver and Auditorium Wifi)

Revver Internal Wi-Fi

Our main Wi-Fi SSID is "Revver"
This is our internal network and what every employee computer should be using (unless plugged into Ethernet). This SSID will be added to your computer automatically when you first set it up. The password for this is not shared. If your computer is not connected to this SSID you should contact IT.

Revver Personal Wi-Fi

The SSID for this is "Revver-Personal"
The password for this SSID is: revverbyod
This is the SSID you should use for personal devices such as a smartphone or personal computer. It can also be used for testing purposes if you need to test something off the main network. This SSID does not connect to our main network. The password for this SSID should NOT be given out to guests

Revver Guest

The SSID for this is "Revver-Guest"
There is no password for this SSID.
This SSID is for guests who come to Revver and temporarily need access. Once they connect to this SSID they will be prompted to enter the email of a Revver employee. That employee will then be responsible for approving the Internet activity for that guest.

Auditorium Wi-Fi

The auditorium can be connected via
Auditorium Guest WiFi1
Auditorium Guest WiFi2
Both of these SSIDs require no password to connect but you will need to verify with a valid phone number to connect. Also, the first time you connect, it may ask you to install software in order for you to connect. 

(This is the old auditorium  SSID and password
SSID: Auditorium Guest Wifi
Password: GuestAccess2021)

Welcome!

Welcome to our internal documentation platform. We use the service BookStack. You probably found this page because in the search bar you typed in the name of a pretty good band that has the name of a pretty good fruit in their band's name.



IT Roadmap

Here is the basic IT roadmap starting from 2021.


Revver Floorplan / Map 10.1.2024

Revver Office Map 10.1.2024.png

Revver Internal Documentation

Some things you should know

Basic Navigation

Terminology


IT Policies

IT Policies

Hardware policy for new and current employees

eFileCabinet's IT department has collaborated with our executive team to determine the standard equipment needed for each employee's role. Below is a list of standard equipment we issue, note there are variations to the below based on role and business need. As a reminder, all such equipment is provided at the cost of the company and must be returned by the employee at the time employment is terminated.

Office Only or Hybrid Employees

Standard equipment provided in the office:
Equipment available upon request for an employee's home office:

Equipment available upon request for an out-of-state employee's home office:

Computer Life Cycle

IT Policies

Hardware Policy for exiting employees

Current policy is that when an employee leaves they are required to return all Company property. Anything they fail to return is deducted from their last paycheck. 

IT Policies

USB Data Transfer Disablement Policy / Removeable Media Policies

Policy Statement:

This policy outlines the guidelines and restrictions regarding the use of USB ports for data transfer on all corporate computers within Revver. The purpose of this policy is to enhance data security, prevent unauthorized access, and mitigate the risk of data breaches.

Scope:

This policy applies to all employees, contractors, and third-party individuals who have access to corporate computers owned or managed by Revver.

Policy Guidelines:
Responsibilities:

Please note that depending on your operating system, you may or may not see a warning message when you plug in a USB device; it may simply not function. USB mice, keyboards, headsets, docks etc. will continue to work as they always have.

If you have a specific need for using a USB storage drive, please submit a ticket to ithelp@revverdocs.com or ithelp.revverdocs.com. In your ticket please include the following:

Your request will be reviewed and if approved USB storage will be temporarily unblocked for your account. IT will ask you to fill out this form before making an exemption for your account. You can either fill the form out now or when it is requested. The form has basic questions and a short training video for you to watch.

Review and Revision:
This policy will be reviewed annually or as needed. Any revisions will be communicated to all relevant stakeholders.

Enforcement:
Violation of this policy may result in disciplinary action, up to and including termination of employment.

Approval:
This policy has been approved by Jesse Wood, CEO,  on January 4, 2024.

Exiting Employees

Exiting Employees

Accessing Email from a former employee

Important Note:

Generally, when an employee leaves the company, their Google account is deleted and all of their email is removed with that. We have a 20 day window to restore the account. If you know you will need to access email from a former employee, you must inform IT BEFORE that employee leaves. If you are able, you should work with the employee while they are still employed so they can forward the necessary emails to your account. After that, email forwarding should be all that is necessary going forward.

Options for accessing a former employee's email

For each option, please realize that this should be communicated to IT via ticket before the employee leaves.

Option 1 - A downloadable archive of all email - Recommended for long term archival needs

We can download all of the employee's email from Google and upload it to a portable instance of the Thunderbird email client. To view the email you would need to download this file and open it. Downloading email from Google can take several days.

In most cases this should be the preferred option as it allows us to delete the employee's account while retaining the email.

Option 2 - Receive delegate access for the account - Recommended for short term access

This can either be setup by the employee before they leave, or IT can set this up after the employee leaves. When this is setup you will receive an email from Google asking you to accept delegate access. Once you do, you will be able to switch from your account to the delegate account within Gmail. This will allow you to send and receive email as the former employee.

This is a temporary solution only as this requires us to pay for an active Google account for the former employee. If you prefer to do this method, you must submit a ticket to IT and include the date that access can be removed.

Option 3 - Receive login credentials for the account - Not recommended

With approval, you can request login credentials and login as the former employee. This is not recommended and should only be used for very short term emergencies.

This is a temporary solution only as this requires us to pay for an active Google account for the former employee. If you prefer to do this method, you must submit a ticket to IT and include the date that access can be removed.

Email

Email

How to setup and use an email alias

A note about email aliases and email addresses

When you are assigned an email address, that will become your username for almost all services you use here. In some instances (for example a name change), rather than assigning a completely new account, an alias can be provided. This alias can be used to send and receive email but will not be used for any logins.

Tips and Tricks

General tips and tricks to make your life easier.

Tips and Tricks

Revver IT Tips and Tricks

Muting and Sending Mass emails in Gmail.

Mute Email Threads

Have you ever received an informative email that is not really meant to be replied to but people reply anyhow AND they "reply all" so everyone gets their response?

If you don't want to be a part of that conversation, you can simply click on the triple dot icon at the top of the email (next to the label icon in Gmail) then select "Mute." Now all replies will be marked as read. You will still have the email in your inbox and all the replies but you won't have to worry about it showing up in your inbox or getting notifications for new replies.

(Note; from the tests I ran it appears that you cannot mute an email from someone if they only send the email to you. If they send an email to you and at least one other person, then muting the email will result in all follow up emails in that thread skipping the "inbox" and going directly to "all mail." The email shows up as unread in the "all mail" folder but you do not get a notification for it.)

Send a mass email that does not allow "reply all"

Sometimes it is useful to send out a newsletter type email that people can unsubscribe to in case they are not interested in receiving follow-up emails (just like this one!). Google has higher tier subscriptions that have built-in "multi-send mode" to send emails and there are also third party services that offer mail merge integration, but most employees here don't have access to that, so the best workaround is:

Lock your computer before leaving your desk

This is something you should do EVERY time you leave your computer (this is good practice even at home; especially if you have kids or pets). 

Advanced Copying and Pasting
Paste from your clipboard history

Remember a few copies ago when you copied someone's name and you want to paste it again but you already copied something else that is in the clipboard? No worries, paste from the clipboard history.

Paste without formatting

Most of the time when we copy text, we want to paste it without pasting the formatting. Unfortunately, pressing ctrl + v to paste defaults to pasting with formatting. To paste without formatting, you can press ctrl + shift + V

Get maximum productivity from Slack

Only show unread messages
Quickly Compose a new message
Send a reminder to yourself
Take a screenshot of a section of your screen and save to the clipboard
Take advanced screenshots (gif, screencasts, annotations, arrows, etc)
Create a new Google Docs file without opening Google Docs
Desktop window snapping

There are many services that will allow you to paste a link and they will check the link for malicious content so you don't have to click on it. Here are a handful of services:

Useful Google Sheet shortcuts 
Improve how you highlight words for copying and pasting
Gmail Tricks
Browser Navigation
Reduce Startup Apps (Windows)

Over time a computer's performance and especially startup time may become impacted as software is installed and there are more startup apps. Chances are there are many apps that are starting up automatically that you never use. Fortunately, it is really easy to set these apps to not startup after boot.

Quick and simple text editor built into browser (Note; this will work on most browsers)
Segment Work (and personal) Profiles

Chrome, Windows and Mac all have options to allow you to use separate profiles or desktops. This will allow you to segment your work. There are many advantages to doing this. For example, in Chrome, you can have multiple different profiles that will allow you to be logged into the same service but as different users. In Windows and Mac you can have separate desktops to allow you to isolate workflows or tasks. This can also be used to help you separate work tasks from personal tasks. 

Chrome - Multiple Profiles:

Why you should set this up: This will allow you to easily keep work items and personal items completely separate. This is also useful for testing various things; for example, you could log into a service as a user and log into the same service in a different profile as an admin. This is very useful for front-end and UI development as well as dev and QA testing.

Windows - Multiple Desktops:

Why you should use this: This again can be useful for segmenting work and personal data as well as keeping projects separate. 

macOS- Multiple Desktops/Spaces:

Temporarily Silence Notifications

Have you even shared your screen in a Zoom meeting then received a Slack notification for the whole world to hear? Do you ever want to work for just a few minutes without the constant barrage of email and Slack notifications? This is what Windows Focus Assist and macOS Focus is for.

Use built-in Windows Sandbox environment for quick testing

Windows has a built in sandbox environment that you can use for testing. It is a lightweight desktop environment that allows you to run software in isolation. You can find more information about this here.

Why would you want to use this feature?

One of the best use cases for this sandbox environment would be to quickly install and test software that you do not want to be permanently installed on your computer. This might be so you can test the functionality of the software or so you can check new software for bugs. This is also useful for testing browser extensions that you are unfamiliar with.

Can you use this for malware?

While this does run in an isolated environment, the sandbox still has network access. The only way to be 100% safe from malware is to not open it. This can however be used to check links that you think are safe but want to cautiously open. If you choose to use it for this you should still not open any files that might be downloaded from a suspected link. 

Ditch your file manager for something more powerful

You don't have to use your built-in file manager. There are many file managers that give you additional options like split panes to make dragging and dropping files much easier. 

Focus Assist or Do Not Disturb modes

These are modes that turn off notifications. Very helpful if you are in a call or meeting (especially if you are sharing your screen) so you don't get notifications.

Focus Assist is a feature in Windows designed to help you minimize distractions by filtering notifications. It allows you to selectively block notifications, sounds, and alerts to create uninterrupted periods for work or focus.

You can customize Focus Assist to:

Do Not Disturb is the macOS equivalent of Focus Assist. It serves the same purpose of reducing interruptions. However, it offers slightly different features and customization options.

Similar to Focus Assist, Do Not Disturb allows you to:

Additionally, Do Not Disturb on Mac often includes options for:

 

Tips and Tricks

Windows login reminder bug

Several employees are seeing a bug where a "Windows logon reminder" notification will say that "Your password has expired."

This notification will come up daily even after changing your password. 

image.png

Until this bug is fixed by Windows, the simplest solution is to simply to turn off the notification for this. To do that, click on the "..." in the upper right hand corner of the notification and select the option to "Turn off all notifications for Windows logon reminder"

image1.jpeg

 

New Hire and Exit Procedures and Training

New Hire and Exit Procedures and Training

New Hire Onboarding - IT Information

Revver IT Information

Welcome to Revver! If there is ever an issue with your hardware or software please don't hesitate to contact the IT team. This page is designed specifically for new hires to become acquainted with things related to IT while working here at Revver. Please read through this entire article.

A note about phishing / smishing

Bad actors are always on the lookout for people updating their LinkedIn profile or moving to a new company. As a new employee your are a special target for email and text message attacks. If you receive an email that seems suspicious, please double check the email address that it is coming from. If someone sends you a text message claiming to be an executive or colleague, please know that unless you have explicitly given out your phone number, you should not expect a text message from a colleague. If ever you are in doubt, please use Slack as a way to confirm an email or text message. 

You will be required to complete security training after completing this IT onboarding training. 

USB Storage Devices are Disabled

As a policy we have disabled the ability to use USB storage devices to transfer data. USB storage devices an introduce several security issues; as a company we use cloud storage such as Revver or Google Drive for backing up or transferring files.

Note about eFileCabinet

Revver was previously known as eFileCabinet. You may see some documentation or screenshots that still refer to eFileCabinet. Please note that while we are continually changing old documentation and images you are still likely to read or see something that references our old name.

Hardware 

Each employee is provided a laptop and up to two external monitors if they work in the office and a single monitor if they work remote. Employees can also be given a USB-C hub, and external mouse and keyboard upon request. If you need additional hardware for your role, you can make a request via an IT ticket.

Please take your computer home daily.

You are expected to take good care of your computer. If your computer incurs hardware damage, it should be reported to IT immediately so it can be repaired or replaced.

Computer Life Cycle

Each computer has a three to four year life cycle. This is determined by the purchase date of the computer and not the date you received it. Once the computer has reached the end of its life cycle, IT will reach out to the employee using it and offer an upgraded computer. The old computer will be repurposed as a test or team machine or sold as surplus. 

Software Installation

Your computer will come with the OS default software installed. If you need to install additional software, the best method for doing this is by opening "Company Portal" and browsing the approved software available there (you can do this by searching for "company portal" in the Windows search bar or Mac spotlight search). 


While you can install software outside of the software in Company Portal, we ask that you submit a ticket to IT before installing any software that you have any concerns with. IT can then either add the software to the Company Portal or give you approval to manually install it on your computer. 

Please note that the software available in the company portal in Mac and Windows are different. The options for Mac are much more limited. If you need to install software not available in the company portal, you can install software via the Apple store. 

Computer updates

Each computer is setup with automatic updates. Major updates are only applied during a reboot. It is recommended that you often reboot your computer at the end of the work day to avoid forced reboots during a more inconvenient time. If you ever experience issues with your computer one of the first things you should check is whether or not your computer has installed all of the updates (including the optional driver updates). 

Device Management

Revver uses Intune for our device management. The main benefit of Intune is that it allows us to take inventory of our computer hardware and evaluate the compliance of each device. If devices are reported to not be in compliance (for example, the hard drive is not encrypted) then Intune can help us to remotely encrypt the device. Intune can also help us to update and install software. 

Endpoint Security

Microsoft Defender for Endpoint is what we use here at Revver for our advanced threat detection. While we have this as a tool to help us mitigate potential security issues, the best security practice is for you to use safe browsing habits. Do not connect to unknown or unprotected Wi-Fi networks. Don't download software you are not familiar with. Be careful with the websites you visit. If you have any questions or think your computer might be compromised, please go to ithelp.revverdocs.com and submit a ticket.

Software you will need to login to regularly

As I guide you through the different services we have and how to login, please follow along and login to each service rather than reading. 

IT ticketing system (Zammad)

If you need any IT help, you can submit a ticket at ithelp.revverdocs.com.

To sign in, you will need to use the "Office 365" button. Please login now to verify you are able to login.

1.png


Once you are logged in, you can submit a ticket by pressing the green "+" button in the bottom left or use the "Create your first ticket" link if you have not previously created a ticket.

2.png


To create a new ticket, you will add a subject or title, then you will add your message. You are welcome to submit a ticket now just to say "hi" if you would like. In the dropdown, select if it is a Security or IT issue, then press "Create".

3.png


Once you have a ticket created you can view all your tickets on the Overview page. With your ticket open you can add information and change the state of the ticket.

4.png


When IT responds to your ticket, you will get an email of the ticket contents. You can reply directly to the email or log in to the ticketing system. Additionally, if you wish to create a ticket by email, you can send an email to ithelp@revverdocs.com

Contacting IT

The best way to contact IT is by submitting a ticket at https://ithelp.revverdocs.com. You will need to login using your Microsoft credentials. Tickets submitted within working business hours will be read and responded to generally within 30 minutes.
You can also find a link to submit a ticket in your "Revver" bookmarks folder

If you have an emergency situation that requires a response in less than 30 minutes, you can Slack McKay Christensen.

Logging into your Google Chrome browser

Please login to Google Chrome with your Revver email address (it should be in the email sent to you previously by IT). If Chrome is not already installed on your computer, please go to Chrome's website to manually download and install it. 



You can use whatever browser you prefer here at Revver but you will need to use Chrome for the duration of this onboarding as there are several bookmarks built-in that you will need to use later.

After your account has synced fully, you should see a bookmark folder called "Revver" in the top left corner of the screen (note; you may need to open a new tab to see it). You can press Ctrl+Shift+B to toggle the bookmarks bar on or off; if it is off it will still show up when you open a new tab.

Logging into Office 356

Navigate to https://www.office.com and press the "Sign in" link or button. Login with your Microsoft credentials that were provided.

Everyone at Revver has a license to the online version of Microsoft Office.

1.png

If you need the file on your computer sent to someone else, you will need to export the file.

2.png

If your role requires you to have the desktop version of Office, please follow this process.

Logging into Slack


Please go to https://revverdocs.slack.com or open the Slack app on your computer (if it is not already installed you can download and install it using the Apple or Microsoft store). Click on the "Sign in with Google" icon and sign in with your Google credentials. 

. 

Logging into LastPass

You should have received an email from LastPass inviting you to use LastPass. In Gmail, search for "LastPass" until you find the invitation email. It should look similar to the screenshot below. If you have not received an email from LastPass, please submit a ticket at https://ithelp.revverdocs.com and request that IT resends your LastPass invite.

1.png

Press the "Activate LastPass" link and follow any instructions it gives. 

You will not need to create a Master password for LastPass; it will use your Microsoft credentials. The LastPass Chrome extension should be automatically installed on Chrome if you are signed in. If you don't see the LastPass extension you should login to Chrome and make sure Bookmarks and Apps are synced. Once the extension is installed you should be able to find it in the upper right corner of your screen. 

2.png

If you have not used LastPass before or are not very familiar with it, please view a basic guide for LastPass here.

Logging into Zoom

Zoom is what we use for video calls. Most employees are provisioned the basic license Please navigate to https://zoom.us/signin and press the Google icon to login

1.png


You should also install the Google Calendar Add-on for Zoom. Please navigate to https://calendar.google.com/ and press the "+" icon on the far right side of the screen. Click on the Zoom Add-on to install it and follow the instructions it provides.


2.png

Logging into Revver

Click on your Revver bookmarks folder then go to "Revver - Revver Login". (Note; you may need to open a new tab or window to see the bookmark folder)

Your username is your email address but you do not yet have a password. To create a password, click on the "Forgot password" link then go to Gmail and check for the new email sent to you. Follow the instructions in the email.


How to gain access to the Revver community

The eFC Community contains company information, including the Org Chart, Phone List, eFC Community Department Directories, Office Map / Floorplan, Benefits (Guides and Info), Company Handbook, How To Guides, etc.

To access the Revver Community in Rubex, please log into it using the instructions below:

  1. Go to https://myapps.microsoft.com/signin/2ddac645-0a28-4f68-b647-b349dbec2806?tenantId=571003ed-707e-4f16-af3e-e786fc9e146c
  2. Use your corporate email address to login
  3. Go to https://account.revverdocs.net/#/auth/login 
  4. Enter your email address then click "Next"
  5. Select "Sign In using Revver Corporate"

image.png

You should now be able to login with your new password.

Once you are in Revver, navigate to the most recent year for benefits. Revver Corporate>Revver Community>Revver Info>Benefits Information. You will use this folder later in onboarding. Please note that Revver will automatically log you out after an extended time of inactivity.

Logging into SplashTrack

Please open the bookmark for SplashTrack.

Click on the login button and use your username and password to sign in. Note; you should have already logged into SplashTrack several times by now and have already set your username and password. If your username and password is saved to a personal account, I would recommend setting up a separate Google profile rather than logging into your personal account in the same browser window as your work account. Please view this article for help with using multiple Google profiles. Your username is your personal email address. If you wish to change this, you can go to "Employee info" then click the pen icon under "General Info". You are not required to change this.

Once you are logged into SplashTrack, please navigate to the benefits portal by clicking on the person icon in the top right corner of the screen and clicking on the "Benefits Portal" link.

At this time you will not do anything with the benefits portal but you will need this for onboarding later on.

Setup Two Factor Authentication in SplashTrack and Replicon

Go to https://revver.splashtrack.com/ then click on your profile in the upper right hand corner of the screen. Click on the "Configure 2-FA" link and setup your multi-factor authentication. This is required for all employees.

image (1).png

Go to http://login.replicon.com/ then follow the instructions to setup multi-factor authentication. (Note, to login use "StratusHR352" for the Company).

Finish New Hire Training

Please return to training.revverdocs.com to take a short quiz. After you complete the quiz you will be assigned 4 security training modules. These training modules are mandatory and should be completed during your first week of employment.

Building Information