# Operations Team

Below are a list of individuals on the operations team and the areas/subjects they can help you with.

<table border="1" id="bkmrk-name-can-help-you-wi" style="border-collapse: collapse; width: 100%; height: 611.211px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr style="height: 64.8438px;"><td style="height: 64.8438px;">##### Name

</td><td style="height: 64.8438px;">##### Can Help You With

</td></tr><tr style="height: 74.5938px;"><td style="height: 74.5938px;">**Eric Seljaas**

*Chief Customer Officer*

<span style="color: rgb(132, 63, 161);">Executive Operations</span></td><td style="height: 74.5938px;">  
</td></tr><tr><td>**Jeff Moss**

*VP, Customer Success*

<span style="color: rgb(132, 63, 161);">Customer Success</span>

</td><td>  
</td></tr><tr><td>**Zack Johnson**

*Manager of Onboarding &amp; Professional Services*

<span style="color: rgb(132, 63, 161);">Professional Services</span>

</td><td>  
</td></tr><tr style="height: 80.1953px;"><td style="height: 80.1953px;">**Eric Barker**

*Director of Customer Success &amp; Support*

<span style="color: rgb(132, 63, 161);">Customer Success</span>

</td><td style="height: 80.1953px;">amendments to add features to user accounts,

questions on accounts in hub / what features they have, questions on legacy software/features compared to current questions on legacy accounts and moving them to our latest platforms,

migration process questions

renewal process,

upsell strategies and cross-sell strategies.

</td></tr><tr><td>**Jordan Alfieri**

*Manager of Customer Success*

<span style="color: rgb(132, 63, 161);">Customer Success</span>

</td><td></td></tr><tr style="height: 57.7969px;"><td style="height: 57.7969px;">**Jeff Alfieri**

Strategic Onboarding Manager

<span style="color: rgb(132, 63, 161);">Customer Success</span>

</td><td style="height: 57.7969px;">  
</td></tr><tr style="height: 57.7969px;"><td style="height: 57.7969px;">**Mark Shepherdson**

Technical Customer Success Manager

<span style="color: rgb(132, 63, 161);">Customer Success</span>

</td><td style="height: 57.7969px;">  
</td></tr></tbody></table>