Operations Team

Below are a list of individuals on the operations team and the areas/subjects they can help you with.

Name
Can Help You With

Eric Seljaas

Chief Customer Officer

Executive Operations

Jeff Moss

VP, Customer Success

Customer Success



Zack Johnson

Manager of Onboarding & Professional Services

Professional Services



Eric Barker

Director of Customer Success & Support

Customer Success

amendments to add features to user accounts,

questions on accounts in hub / what features they have, questions on legacy software/features compared to current questions on legacy accounts and moving them to our latest platforms,

migration process questions

renewal process, 

upsell strategies and cross-sell strategies.

Jordan Alfieri

Manager of Customer Success

Customer Success



Jeff Alfieri

Strategic Onboarding Manager

Customer Success


Mark Shepherdson

Technical Customer Success Manager

Customer Success



Revision #17
Created 16 February 2023 19:41:51 by April Hanson
Updated 4 September 2024 16:23:48 by Russ Ingenbrandt